Maya Hotel Service

                   MAYA GROUP

Maya Consultant and Management Company or “MAYA GROUP”, we are a company that provides One-Stop Service for Hotel Management which focus on business groups where the hotel’s owners need reputable companies owned by professional and experiences of top management hotelier along with a full range of professional hotel management teams in various fields to support hotel’s owner to meet the expectation of revenue driven and get the best return on investment. Maya Group combined with knowledgeable and solid skills team together with competence, expertise, vision, and forward-thinking in-service industry. Dr. Pakamon Wongyai, Ph.D., our Brand Founder, has been a veteran of the hotel business for more than 35 years, for most of her working life in the service industry business with experience in hotel operations, pre-opening, renovating and hotel closure. Maya Group will drive business with professional team that aims to meet the needs of hotel’s owners with maximum profits, satisfy customers as expected and create happiness for the employee and hotel management team under the management concept of “FIRST” which means F= Fast or Immediate, I=Impress, R=Respect, S=Smile, T=Thankful.

MAYA GROUP, in addition to being led by strong and talented women, has also assembled a team of real hoteliers who are very experienced and full of knowledge and abilities in managing various operations with all departments such as Sales & Marketing,  Online & Offline Booking,  Front Desk, Accounting & Finance, Purchasing, IT, Housekeeping, Engineering, Food & Beverage, Security team, Kitchen and Executive Chef with a wide range of skills in various cuisines, all staff will be trained to work in the same direction professionally each person can perform a variety of tasks as Multi Skills and we will focus on a team of quality and high efficiency.

MAYA GROUP established a Training Center for all team members before performing their job in all hotels that manage by Maya Group to ensure that all staff are followed company standard with confidence in solid knowledge to meet the standards of MAYA GROUP in accordance with the concept of “FIRST”. 

Sales & Marketing (Online and Offline) MAYA GROUP provided a central staff to monitor and conduct Sales and Marketing strategies to keep always updated demand and supply and yield the price compared to markets and competitors.

In addition to team-based management at Full Skills, MAYA GROUP’s management also employs centralized management, which includes a command center or centralized management for easy to operate and cost-effective. MAYA GROUP management will focus on the team’s quality, goals of success, customer’s satisfaction and profitability and will divide the proportion of hotels into 3 levels as follows:

• PLATINUM
• GOLD
• SILVER

This is the option for hotel owners who want to select the level for their own hotel at what level compared to competitors in the market and customers who will use our services.

MAYA GROUP’s goal is to satisfy all three parties, namely the Hotel’s owner who achieve the profit target, cost savings and for Customers will satisfy the need and expectation and value of money and will return as repeated and come back to stay continuously. Employees are a very important part of driving the service business with service mind and full of smiling and happiness to Impress everyone who uses the service with the concept of “FIRST” and enjoy working in the workplace. Having a sense of ownership that drives success for the organization and creating loyalty that makes them love and work continuously and grow in the organization happily.